Surgical interviews are reliant on a solid structure, the management station is no different. Even though the scenarios may seem open ended, an unprepared candidate can easily get lost trying to formulate verbose answers by throwing darts in the air. 

Most interview sites will taut the 'SPIES' framework, however, I feel that it isn't robut enough to present yourself as a stellar candidate. I have added two more sections which should differentiate you from the crowd and give you that polished touch: "Outline - SPIES - Reflect"

1. Outline the key issues e.g., professionalism, patient safety, duty to support your colleagues, duty of candour

2. Seek information - before presuming and acting on anything gather all the information you can before you make any decisions

3. Patient safety 

4. Initiative

5. Escalation

6. Support - for the patient, for your colleague, for yourself 

7. Reflect - reflect in your own portfolio, reflect with your educational and clinical supervisor, is this something you can do a QIP/Audit/Teaching session on to help other colleagues in the future?